Established 1968
Established 1968
Why You Should Choose Us
Because we've been doing this since 1968 — and we're still here, in the same place, for the same reason.
Most businesses say they care about customers. Martins has been proving it for over 55 years. We're still on Ber Street, still family-owned, still staffed by people who genuinely love music and know the equipment inside out. That's not a marketing line — it's just what happens when a business survives by doing the work properly.
We don't answer to shareholders or sales targets set by manufacturers. We stock the brands we believe in, we recommend what's right for your budget and your room, and we tell you honestly when something isn't worth the money. An independent business lives or dies on its reputation — which means our advice has to be good.
That independence is exactly what kept us going through the 1980s, when mail order companies and large retail chains were undercutting everyone on price. We couldn't compete on price, so we competed on knowledge and service. The chains have come and gone. We're still here.
We Know the Equipment
Our team has collectively heard more hi-fi, home cinema, and smart home equipment than most people will encounter in a lifetime. We don't list products we haven't heard and don't stock equipment we can't stand behind.
You can hear for yourself in our demo room — a proper listening space in Norwich, set up to sound like a real home rather than a showroom. Or we'll bring equipment to you with our home evaluation service. Either way, you hear before you buy.
We're Here After the Sale
The sale isn't the end of the relationship — it's usually the beginning. Our customers come back for advice, for upgrades, for servicing, and often just to listen to something new. Some have been with us for decades.
We're CEDIA-accredited for home cinema and smart home installations — which means professional standards, proper documentation, and support that doesn't disappear once the invoice is paid.
We've Earned It
Martins was founded in 1968 by brothers Mike and Ted Martin. The business has been through every shift the industry has seen — the rise of home theatre, the digital revolution, streaming, smart home — and has adapted each time without losing what made it worth coming to in the first place.
Today, Ted's daughter Elizabeth runs the business. Same family, same values, same building. Read the full story.
Come and hear what we mean. Call 01603 627010 or email info@martinshifi.co.uk
Martins Hi-Fi, 85–91 Ber Street, Norwich, NR1 3EY