Meet The Team

Our Expert Staff


Elizabeth Gould

Elizabeth Joined Martins as a 12-year-old Saturday girl, daughter of Ted, spent Saturdays, putting 3pin plugs on equipment, checking styli under the microscope, and boxing up equipment, before sloping off to watch Norwich City play at Carrow Road!

3 years ago Elizabeth took over running the company and since then has gone from strength to strength. 


General Manager

Marcus Harbord

Marcus joined Martins Hi-Fi in 1987 and has experience in all aspects of the company business of Premium Hi-Fi, Home Cinema, and custom installation.

With his many years of experience, Marcus makes life easier for customers by providing first class project management and taking responsibility from the simple to the most complex projects.  Marcus has a passion for high-quality HiFi and being up to date with the latest Smart Home & Home Cinema Technology. 

He says, “I really enjoy talking to people about new advances and helping them to get the most from their systems”

Marcus is married with two children and enjoys Fine Art, DIY and playing Squash and is a keen NCFC fan.

Senior Sales Manager

Steve Forrest

Steve joined Martins in 1991 from an electrical retail background and has over twenty years in the specialist Hi Fi and Home Cinema business.


As well as his considerable knowledge of special Hi-Fi and Home Cinema, Steve has skills in IT so is able to advise in networking, streaming, multi-room audio and video, HDMI distribution, etc.


Steve has built a considerable client base as he does his best to make the shopping experience at Martins as pleasurable as possible.


Steve says, “I’m as passionate about ‘Martins’ as I was in 1991 – just a bit older.”

Installation Manager

Richard Cope

Richard joined Martins in early 1979 and is a CEDIA qualified professional with many years experience in custom installation.

As well as the obvious skills Richard has the ability to bring elegant simplicity to any project.  In the words of a client, “Guru Richard is simply a genius.”  Always in demand by clients, Richard believes in looking after his customers by doing what’s best for them in the long term.

Richard says, “I’ve had forty happy years at Martins – the time has just flown by.”


Kevin Mayes

With his knowledge of IT, Programming, CAD, etc, as well as the latest custom installation procedures and trends, Kevin has the all round skills and ability to maximise the potential of any project to the customers advantage.

In his spare time Kevin is a keen photographer, movie buff and of course Hi-Fi enthusiast.

Kevin says, “I try to do my very best to meet my customers expectations and I know good service makes all the difference.”


Alex Brickham

Alex joined in November 2016, having previously worked in IT and commercial AV installation.

His technical and practical abilities mean he is able to help provide a premium finish on any projects he is involved with.

Alex is an active person and enjoys spending his free time surfing, playing football and disappearing off to new places in his camper van at the weekends.  Until recently Alex was also a radio presenter which means he has a passion for a broad range of music ranging from 50’s rock n roll to Indie.

Sales Consultant

Jack Capon

After 6 years in the industry Jack has decided up sticks from his home town of Reading to join Martins Hi-Fi in a refreshed pursuit of all things audio-visual. He can help with everything from two channel audio to Dolby Atmos AV.

His own personal Hi-Fi journey started with Cyrus Audio and gradually has developed to envelope the likes of KEF, Bowers and Wilkins, The Chord Company and Linn audio. He also has gained great experience working with Arcam AV receivers where Dirac Room Calibration has become part of his day to day.

Where critical listening takes up much of his time at work, recording and the experimentation of sound production takes precedent in his spare time. He also has his own recording studio where he likes to bridge the gap between listener and creator.

Senior Installer

Russell Hughes

Russell has just joined Martins Hi-Fi from our good friends at Pulse Cinema.

We look forward to learning from Russell's experience in Home Cinema and Smart Home.



Need to talk to us?